Lead Successful Meetings Every Time: Master Effective Facilitation Skills

COURSE OVERVIEW

“The basic belief is that people have potential which is unused. If you are able to tap into that extra potential, or can make people want to take that additional step, from then on everything else becomes possible* It is impossible to be part of an organisation today and not attend meetings and planning sessions. The worst thing about many of these sessions is that they are poorly run and waste people’s valuable time Facilitation is fast becoming a core competency for anyone who is on a team, leading a task force, heading up a committee or managing a department. All of these people need to be able to create dynamic group settings in which people truly collaborate and make sound decisions. Useful concepts and tools are discussed throughout the course, with various interactive sessions to check understanding and develop valuable skills. The course covers the following key topics:

‣ What facilitation is and it’s main applications
‣ The skills needed for effective facilitation; language of facilitation, principles of giving and receiving feedback, an overview of the best and worst practices of facilitators
‣ Recognising the importance of listening and group dynamics (team norms, team growth stages and facilitation strategies for each stage)
‣ The role of managers as facilitators and the related behaviours
‣ Facilitation strategies for handling conflict, resistance and recognising problem symptoms in groups and teams
‣ The learning process and hel|ping people to accomplish goals; decision making and methods for reaching decisions effectively
‣ The elements and stages of effective facilitation; context, design and
structure
‣ Essential facilitation tools that are fundamental to all facilitation activities
AND MUCH MORE!

OUTCOMES

After attending this course attendees should: 

‣ Gain an understanding of the process of facilitation

‣ Gain an understanding of facilitator behaviours for effective facilitation

‣ Gain an understanding of group dynamics and the impact thereof on facilitation

‣ Have been exposed to essential facilitation tools

WHO SHOULD ATTEND

• Financial managers,
• operational managers from both the public and private sector
• Small business owners with an interest in reducing their losses or potential losses due to fraud